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NatWest: Reward Platinum Account reviews

4.76
Based on 446 reviews, last reviewed 23rd Jan 2026
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No new 1 star reviews
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8%
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2%
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0%
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1%

Latest highest rating:

4

I have banked with Natwest for over 40 years and fin... I have banked with Natwest for over 40 years and find them to be very efficient - the app and website are very intuitive and when branch or telephone ... Read more Reviewed on: 23rd January 2026
Melissa's avatar
Melissa

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (446)

Review of the NatWest, Reward Platinum Account:

Some good benefits but not much savings

4
Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Financial control at your fingertips

5
A superb product, easy to use app, makes staying in control of finances straightforward. Great benefits package, have used the breakdown service, and the travel insurance is a handy product too. Reviewed on: 18th February 2023

The best

5
The natwest mobile banking is the best Reviewed on: 18th February 2023

Responsive, reliable and very helpful

5
As a premium banking customer I feel well looked after and supported with my finances. Reviewed on: 18th February 2023

Helpful banking

5
Always happy to help and I like the fact that you can still talk to humans. Most banking is online but there are times when it is much nicer to have the personal touch. Reviewed on: 18th February 2023

Excellent

5
Always helpfull nothing is too much trouble Reviewed on: 18th February 2023

Excellent bank

5
All the time the money stay safe Reviewed on: 18th February 2023

Best bank

5
Wonderful knowledgeable staff, great service and accounts that really reward you Reviewed on: 18th February 2023

All in one support

5
Brilliant service in branch and on the phone. Excellent package which has always come handy for mobile phone insurance and car breakdown cover. No unwanted surprises. Reviewed on: 18th February 2023

Excellent service

5
Always had good service on the app or in branch Reviewed on: 18th February 2023

Rewarding and helpful

5
Easy to gain rewards which can be converted into cash and app really easy to use and clearly shows account and expenditure. Reviewed on: 18th February 2023

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