Write a review

Go to business site

NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.78 (448 reviews)

View other NatWest products

4.78

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

Read all reviews See your review

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (448)

Review of the NatWest, Reward Platinum Account:

great value for money

great service always and the app is amazing , just gets better. love banking this way, it's like having my own bank in my pocket Reviewed on: 9th January 2019

Very likely

NatWest as a bank say what they mean and mean what they say. Very efficient and friendly bank. Customer service with a humane touch ! Reviewed on: 18th February 2023

Banking App Excellent

Most transactions and account queries are done through the mobile phone app. Set up new savings accounts, payments, transfers, reviews of income and outgoings all really easy to do. Although account is paid for benefits such as cash back, phone insurance and car breakdown are taken up in the account. Reviewed on: 18th February 2023

Fantastic App

Best banking app I've ever used Reviewed on: 18th February 2023

BANKING FROM HOME

This app makes banking simplistic. Easy to navigate and great security measures in place to protect the customer. Reviewed on: 18th February 2023

Long time customer

I have always banked with NatWest for over 60 years with my personal accounts and despite holding Club/Society accounts with other banks over the years, I have found NatWest banking fairer overall. Reviewed on: 18th February 2023

Excellent customer service

Resolve issues quickly. They help solve problems with companies that are not willing to return money. Phone insurance amazing, quick and easy. Reviewed on: 18th February 2023

Easy to use

Easy to see transactions, what's pending, transfer monies between other natwest accounts and to pay other payees, overall a good simple process. Reviewed on: 18th February 2023

Platinum account

So much cover and flexibility .No need to worry about travel insurance car cover and losing personal belongings…phone etc Reviewed on: 18th February 2023

Card

Hi I have had this for sometime how and it is very good for what we need could with lowering the account monthly fee two 10 pound a mouth Reviewed on: 18th February 2023

Good experience overall

Good experience overall. Services are good Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Barclays 4.50 from 4941 reviews
Classic Plus Account
from TSB 3.93 from 175 reviews
Current account
from Monzo 4.93 from 19243 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.94 from 17241 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub