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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.83 (447 reviews)

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4.77

Based on 447 reviews, last reviewed 19th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (447)

Review of the NatWest, Reward Platinum Account:

Some good benefits but not much savings

Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Fantastic App

Best banking app I've ever used Reviewed on: 18th February 2023

BANKING FROM HOME

This app makes banking simplistic. Easy to navigate and great security measures in place to protect the customer. Reviewed on: 18th February 2023

Long time customer

I have always banked with NatWest for over 60 years with my personal accounts and despite holding Club/Society accounts with other banks over the years, I have found NatWest banking fairer overall. Reviewed on: 18th February 2023

Excellent customer service

Resolve issues quickly. They help solve problems with companies that are not willing to return money. Phone insurance amazing, quick and easy. Reviewed on: 18th February 2023

Easy to use

Easy to see transactions, what's pending, transfer monies between other natwest accounts and to pay other payees, overall a good simple process. Reviewed on: 18th February 2023

Platinum account

So much cover and flexibility .No need to worry about travel insurance car cover and losing personal belongings…phone etc Reviewed on: 18th February 2023

Card

Hi I have had this for sometime how and it is very good for what we need could with lowering the account monthly fee two 10 pound a mouth Reviewed on: 18th February 2023

Good experience overall

Good experience overall. Services are good Reviewed on: 18th February 2023

Satisfaction guaranteed

Friendly, open and honest, every time we need support the bank is there to help Reviewed on: 18th February 2023

Value for money

To be rewarded on every single spend is awesome Reviewed on: 18th February 2023

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