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NatWest: Reward Platinum Account reviews

4.77
Based on 447 reviews, last reviewed 19th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Includes the forgotten needs - travel insurance, bre... Includes the forgotten needs - travel insurance, breakdown cover, mobile phone insurance Reviewed on: 19th February 2026
Goughy's avatar
Goughy

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (447)

Review of the NatWest, Reward Platinum Account:

Some good benefits but not much savings

4
Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

Excellent

5
Always enjoyed banking with NatWest Reviewed on: 18th February 2023

A great bank

5
Very great service to clients and a very secure bank Reviewed on: 18th February 2023

Friendly service

5
The natwest mobile app easy to use and more reliable Reviewed on: 18th February 2023

Good Bank

5
They are very nice and they help you out very good Reviewed on: 18th February 2023

10/10 Mobile App

5
Quick and easy to use mobile app with some great features like, know your credit score. I love being able to manage my money 24/7 and have access to products and services at my fingertips. Reviewed on: 18th February 2023

Very knowledgeable customer service experiences

5
Customer service staff are usually very helpful and friendly in store. They are efficient and supportive whenever and whatever you report for help. Reviewed on: 18th February 2023

Best bank

5
Natwest has been the best bank I have been using. It has always taken great care of me as a customer and has always ensured that I stay satisfied as a customer. Thank you Natwest. Reviewed on: 18th February 2023

Excellent

5
Great service. Always! They are very efficient and Customer service at the branch are always helpful. Never wait for more than 10 minutes Reviewed on: 18th February 2023

Quality

5
NatWest banking app is so user friendly and ‘interesting’ to use..; I often open it as I would social media Reviewed on: 18th February 2023

Reward platinum account represents good value for money for me

5
Banked with NatWest for years. The app is useful and I check in daily to review my finances and make payments Reviewed on: 18th February 2023

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