Write a review

Go to business site

NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.78 (448 reviews)

View other NatWest products

4.78

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

Read all reviews See your review

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (448)

Review of the NatWest, Reward Platinum Account:

great value for money

great service always and the app is amazing , just gets better. love banking this way, it's like having my own bank in my pocket Reviewed on: 9th January 2019

Reward account very rewarding

Contacted Natwest on phone to resolve question with my account and at the same time was suggested a change in account may be worth doing. Did not seem pressured was just given the facts and determined it would be worth it based on a few factors. Couple of months later and the amount of rewards just keep piling up, very pleased and glad there was no hard sell on the product. Reviewed on: 9th March 2022

very rewarding account

fab service and make lots of rewards on my account and the mobile app fab Reviewed on: 5th March 2022

Fantastic account!

The package accounts are great value for money and provide you with many benefits! Reviewed on: 4th March 2022

Perfect

I love this bank the service really really good and didn’t have any problems with last 15 years they made me happy and make life easier the bank you can trust. Reviewed on: 21st January 2022

Very Appy with my bank

the branches, the online team, the mobile banking app is the best their is Reviewed on: 12th January 2022

Refused Society Account

Banked with Nat West for 51 years, had Business accounts , Foundations Mortgage, just turned down for a Club/Society account with no explanation. The days of customer service are gone, I've had Personal Business managers, etc, now just an account number, cannot speak to anyone who knows anything or can do anything. Might move to Barclays who have aggress to open an account. Dr S Reviewed on: 18th September 2021

Friendly

Family bank, super friendly and helpful to all ages Reviewed on: 17th August 2021

Amazing, helpful and simple

I have been a Natwest customer for the past 18 years and they continually improve their services, are very helpful and are not pushy with their products. I would highly recommend the banking app as well as the online banking. Every time I need to call them I get through within a minute or two and they are always knowledgable and friendly. Reviewed on: 13th August 2021

Average Banking

I started banking with the national Westminster when I was 16. At 67 I am still with them, they treat me like a number, not a human being and personal service has long gone! Reviewed on: 20th February 2021

Good benefits especially foreign travel insurance, poor savings interest.

You get rewards, more so when you access your mobile app, and the benefits can be excellent. £20/month is the cost, that’s £240 a year but you get about £40 back. You get GreenFlag roadside assistance, it’s limited to 3callouts a year but that’s acceptable and covers all cars in the household, we have 2. Then Travel Insurance, both my wife and I are over 70so have to pay a supplement of £75 each so that’s £150 But it covers you for more than you would have thought. I’m 84, my wife 78, both had cancer, I’ve had AF but no extra premiums, excellent cover fo4 very small cost. Used to have a reasonable regular savings account but they have reduced the interest too much. Reviewed on: 17th February 2021

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Premier bank account
from HSBC 3.10 from 86 reviews
Select current account
from RBS 4.16 from 123 reviews
Current Account
from Allied Irish Bank - AIB 2.49 from 16 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.93 from 17285 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub