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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

mortgage

Good Society! Professional and highly efficient Reviewed on: 7th March 2020

Reply from Newbury Building Society Hi Shanna, thank you for taking the time to leave feedback, it's much appreciated. Response date: 9th March 2020

Remortgage

As always can’t fault my dealings with Newbury building society , good genuine advice. Reviewed on: 6th March 2020

excellent service and no fuss

After trying for many months to obtain a suitable mortgage product for myself as an overseas worker with family in the UK finally the Newbury have the foresight to accommodate the demand and offer a product where the larger banks fail. Reviewed on: 2nd March 2020

Reply from Newbury Building Society Hi Rob, thank you for taking the time to leave feedback, it's much appreciated. Response date: 3rd March 2020

Great service knowledgeable staff

Good rates all the time truly friendly society Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Chris, thank you for your kind words and taking the time to leave feedback for us, it is much appreciated. Response date: 2nd March 2020

New Product advice

Highly efficient and well explained. The advisor telephoned at exactly the time you said she would. Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Chris, thank you for taking time to leave feedback for us. It's much appreciated. Response date: 28th February 2020

professional, efficient, helpful, friendly

Such a positive experience. Everything clearly explained, committments made were honoured as promised, easy-to-understand information on phone and in writing, what a joy. Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Amanda, thank you so much for your kind words and taking the time to leave feedback. It really is much appreciated by us all. Response date: 28th February 2020

Self Build Mortgage

The Newbury Building Society are a class apart from other lenders – you talk to a dedicated contact who is genuinely interested in your project. Unlike so many other lenders these days, each mortgage is accessed on a case-by-case basis and by a real person, and not dictated by a computer algorithm. Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Don and Lizzy, thank you so much for taking the time to leave feedback, we really appreciate it. Hope your build is going well and we'd love to hear from you when its all complete! Response date: 28th February 2020

Although handled through a broker, feedback very satisfactory.

Very impressed with the speedy response to some minor queries, and the friendly efficient manner when phoning the customer support team. Also absolutely delighted with the Home Survival Box, which I thought was a lovely and very personal touch. Thank you, Newbury, for that! Much appreciated!! Reviewed on: 27th February 2020

Reply from Newbury Building Society Hi Lever, thank you for taking the time to leave feedback for us. It's much appreciated and we are so pleased you liked the box! Happy new home! Response date: 28th February 2020

Good Mortgage offer and was easy to apply

The experience was swift and easy. i received a good offer for the type of mortgage i took. Once settled, i will look more into what Newbury Building society has to offer. Reviewed on: 25th February 2020

Reply from Newbury Building Society Hi Chris, thank you for your kind words. We look forward to assisting you in the future. All the best. Response date: 26th February 2020

Beyond helpful

I was scared about how to deal with my mortgage, and expected to come in for a formal meeting. I was delighted to be offered a telephone interview, Kayleigh completely understood my situation, and was very helpful offering a solution and explaining what I had to do. All was rearranged with no problems. I don't know why I worried, Newbury Building Society has always found a way to help me since I first enquired about a mortgage 24 years ago. Thank you. Reviewed on: 22nd February 2020

Reply from Newbury Building Society Hi Dawn, thank you for your kind words and for taking the time to leave feedback. We will share your comments with Kayleigh, who will be so pleased to know this. Thanks again, it's much appreciated. Response date: 24th February 2020

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