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Newbury Building Society: Mortgages reviews

4.76
Based on 1,267 reviews, last reviewed 21st Feb 2025
9% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025
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Damien

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
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Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Extremely efficient, helpful and understanding throughout the process.

5
Has always been available to respond to questions and problems and invariably come up with a helpful solution for us. Reviewed on: 9th February 2023
Reply from Newbury Building Society Hi Philip, thank you for taking the time to leave us a review, we appreciate it! Response date: 10th February 2023
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Newbury Building Society

Overwhelmingly positive feedback

5
The feedback is powerful demonstrating that Newbury is a truly customer centric organisation- meeting the needs of customers Reviewed on: 9th February 2023
Reply from Newbury Building Society Hi Debbie, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 10th February 2023
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Newbury Building Society

Fantastic prompt customer service

5
Just remortgaged with Newbury and they have been fantastic to deal with. Quick responses and great rates. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Smooth process every time

5
I have taken out a mortgage over 3 years ago. My 1st 3 year fix ended a few months ago and transferring over to a new product was quick and painless. I did prepare that it will take ages and lots of paperwork. But actually everything was so quick. Excellent customer service. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

A Great Building Society

5
Caring, flexible and employees whom take a real interest in their customers and make a difference! A Big Thank you!! Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Excellent

5
Super helpful and open and honest. Providing excellent customer service and great advice. They have been brilliant with our mortgage and can't recommend them enough Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Claire, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great personal service

5
The Newbury is perfect for any sensible mortgage application mainly as they look at each case individually, and by sensible human beings, on its merits. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Robert, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Buy to let Mortgage

5
Kept me informed throughout the process Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Robert, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Great Service

5
My wife and I wanted to buy our first home and Newbury was fantastic, providing an excellent service at all levels. Highly recommended. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Ugo, thank you for taking the time to leave us a review, we appreciate it - good luck in your first home! Response date: 8th February 2023
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Newbury Building Society

Excellent service

5
We applied to move our mortgage to NBS and found everyone involved invariable extremely helpful and proactive. We love Newbury! Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Joanna, thank you for taking the time to leave us a review and for your kind words! We really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

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