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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1268 reviews)

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4.76

Based on 1,268 reviews, last reviewed 1st Mar 2025

3% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Very good service, all the staff very helpful Very good service, all the staff very helpful Reviewed on: 1st March 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1268)

Excellent Customer Service

Our mortgage was coming to an end. Newbury have been excellent, keeping in contact as they said they would and provided all the information needed to remortgage with them taking this worry away from us. Wish we had found them earlier. Reviewed on: 25th February 2022

Reply from Newbury Building Society Thank you - feedback like this really makes our week! Many thanks Response date: 27th February 2022

Friendly and helpful

Always friendly and helpful no matter what the problem Reviewed on: 24th February 2022

First Time Buyer

Excellent communication, little hamper delivered on Saturday of completion - really gone the extra mile! Reviewed on: 20th February 2022

Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us a kind review, thank you. Response date: 21st February 2022

Re mortgage to free up equity

Very pleased. Smooth service and quick turn around. Thanks Reviewed on: 20th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really do appreciate it. Response date: 21st February 2022

Above The Rest

I jump for joy when an enquiry means I can use the Newbury Building Society. Intelligent, sensible underwriting and swift processing Reviewed on: 18th February 2022

Quick and efficient service

We needed to receive the funds within a few weeks and Newbury were very helpful in expediting the all the documents. Reviewed on: 18th February 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 18th February 2022

Simply The Best

Clare Taylor @ Newbury Building Society has assisted me with both my residential and buy to let mortgages for over 10 years. No 0800 numbers and endless waiting around. Newbury has provided a personable, efficient and flexible solution to all my mortgage requirements. Thank you Reviewed on: 18th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review. We will be sure to share your comments with Clare, who will be so pleased to hear them. Response date: 18th February 2022

Mortgage renewed - never in doubt with Newbury

One online video call, Mortgage renewed, Fantastic service and customer care. 5 star ✨ Reviewed on: 17th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 18th February 2022

New Build Mortgage

I worked with Katherine Rockall and team from first introduction to completion of a Self Build Mortgage Application. The overall process was very smooth and Katherine provided excellent help and guidance when needed. Reviewed on: 14th February 2022

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we will be sure to share your comments with Kate, who will be so pleased to hear this. We appreciate it. Response date: 15th February 2022

Excellent service

Recently applied for a mortgage and then needed to significantly upgrade our request. Overall an excellent service with friendly helpful staff. Highly recommended Reviewed on: 13th February 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 14th February 2022

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