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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1282 reviews)

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4.76

Based on 1,282 reviews, last reviewed 30th Apr 2025

51% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Easy to follow, no issues, prompt service. Easy to follow, no issues, prompt service. Everything was outstanding Reviewed on: 30th April 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1282)

Brilliant experience. Staff were super friendly and responsive.

Speaking to staff was an easy, pleasant experience. Very responsive to any queries. I never had to worry about it. Brilliant company & staff. Reviewed on: 30th April 2021

Reply from Newbury Building Society Hi -thank you for taking the time for leaving feedback for us. We really appreciate it Response date: 4th May 2021

Gave what other companies didn't

I have been with Newbury since 2014 and they are/were the only company that recognised a services injury pension when applying for a mortgage...the other companies basically said the computer says no'. Thus I recommend The Newbury to everyone, they are professional, friendly, approachable and go out of their way to help. My mortgage advisor, Angela Bradshaw is just the best and has simply gone above and beyond to help and advise. Simply the best company who treat you as an individual with individual needs and not a computer statistic Reviewed on: 30th April 2021

Reply from Newbury Building Society Hi Steve - thank you for your kind words and for taking the time to leave feedback for us. Angela will be so pleased to hear this - we appreciate it. Response date: 4th May 2021

Small Societies are best

The wonderful and polite treatment confirms my long held experience that smaller Building Societies are both friendlier, more efficient, and offer best terms Reviewed on: 23rd April 2021

Reply from Newbury Building Society Hi Terry, thank you for your kind words and for taking the time to leave feedback for us - we share these comments with our colleagues and it does make everyone very proud. Thank you. Response date: 26th April 2021

Knowledgeable and helpful

Understood my needs and circumstances- took into account my preferences and found the most suitable product. Helpful, no jargon and very knowledgeable about their products. Reviewed on: 20th April 2021

Reply from Newbury Building Society Hi, thank you for your kind words and taking the time to leave feedback - we appreciate it Response date: 21st April 2021

Re-mortgage to another provider

Newbury was very efficient in all our dealings with them. They followed up quickly when information was requested and made the process smooth and easy. Reviewed on: 19th April 2021

Reply from Newbury Building Society Hi Lynne, thank you for your feedback - we appreciate it Response date: 20th April 2021

Great service

Great experience dealing with Newbury Building Society- always responded quickly and answered questions would definitely recommend to others Reviewed on: 16th April 2021

Reply from Newbury Building Society HI Mandy, thank you for taking the time to leave feedback - we appreciate it Response date: 20th April 2021

Clear and hassle free.

Terms were easy to understand. Information was given at appropriate times without being hassled. Organised everything for me. Good service. Reviewed on: 12th April 2021

Reply from Newbury Building Society Hi Di, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 12th April 2021

Overall package

A fantastic, efficient and effective service from start to finish. Our needs were assessed and suitable and realistic products offered. From the first call through to completion Newbury delivered. Reviewed on: 11th April 2021

Reply from Newbury Building Society Hi Matt, thank you for taking the time to leave feedback - we really appreciate it. Response date: 12th April 2021

Very straightforward

Very easy and straightforward, no issues whatsoever. Reviewed on: 10th April 2021

Reply from Newbury Building Society Hi Louise, thank you for taking the time to leave feedback - we appreciate it. Response date: 12th April 2021

Simple, helpful, mission accomplished no problem

I spoke to at least 3 staff all were very pleasant and helpful Reviewed on: 9th April 2021

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