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Newbury Building Society: Mortgages reviews

4.76
Based on 1,279 reviews, last reviewed 25th Apr 2025
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
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2%
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1%
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Latest highest rating:

4

Thank you, Eve Eve McDowell was very personable and professional throughout, very helpful and made me feel listened to Reviewed on: 23rd April 2025
Tehya E's avatar
Tehya E

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
Julie s's avatar
Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1279)

Absolutely Superb Customer Service!

5
Simply fantastic friendly and helpful on each and every visit! Reviewed on: 19th March 2021

Absolutely Superb Customer Service!

5
I decided to change my mortgage supplier from a very large national society to The Newbury Building Society quite a few years ago. The main reason being was that I never felt valued and was treated as just a number and not a person. The Newbury is so very different. On each and every occasion I have had to deal with them, I have found them very friendly and ever so helpful. The offer superb customer service. I have recently repaid my mortgage. I would give the highest recommendation to anyone who is looking to take out a mortgage to go to the Newbury Building Society as they are simply the best! Reviewed on: 19th March 2021
Reply from Newbury Building Society Hi Barry, thank you so much for your kind words! We really appreciate it. Response date: 22nd March 2021
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Newbury Building Society

Direct Calls to a Person

5
It is refreshing to call the Newbury and speak to someone without selecting 100 options first. Reviewed on: 17th March 2021

Because I have had excellent service

5
Every time I visit the Abingdon Branch the staff are helpful and efficient. Reviewed on: 16th March 2021
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Friendly and efficient

5
Excellent customer care, and follow up Reviewed on: 16th March 2021

Excellent Local Society

5
Never had any issues. Always friendly and helpful Reviewed on: 13th March 2021

Professional and personal Building Society.

5
Excellent Building Society as AW that offers a friendly efficient service with practical guidance and products. Reviewed on: 12th March 2021

Very friendly and helpful

5
Coudnot do more to help you always trying to make your life easy Reviewed on: 11th March 2021

Local, friendly and personal banking and advice

4
I have always had a good experience with NBS, I have been banking here since I was a child. An approachable and friendly bank! Reviewed on: 11th March 2021

Thorough

5
Always ready to help and explain. No hard sell. Reviewed on: 11th March 2021

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