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Newbury Building Society: Mortgages reviews

4.76
Based on 1,267 reviews, last reviewed 21st Feb 2025
9% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025
Damien's avatar
Damien

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
Julie s's avatar
Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Good customer service

5
When I have telephoned the service was good and I could speak to someone very quickly, which doesn,t happen very often nowadays, Reviewed on: 8th March 2021

Great personable service

5
From application, through all communication during the term of our mortgage, Newbury have always been personable, helpful and professional above and beyond the usual Reviewed on: 8th March 2021

The friendly face of finance!

5
Newbury staff are always pleased to help in a calm and pleasant manner. Reviewed on: 8th March 2021

Friendly and helpful

5
I have been an account holder for many years, the staff are very helpful and I feel my money is safe. Reviewed on: 8th March 2021

Easy access , customer care, staightforward dealing, locally and enviromentally concerned.

5
Been with them for fifty seven years, reviewed the market, and, never changed. Reviewed on: 8th March 2021

Berkshires Best

5
Staff at the Newbury Building Society are welcoming, friendly and helpful and they deliver a personal service which is unusual in today's world. Reviewed on: 8th March 2021

Local support

4
Very friendly but also extremely efficient. They support local ventures. Reviewed on: 8th March 2021

Exemplary support and service over several decades

5
I have benefited from having accounts with Newbury Building society for several decades, both as a personal customer and for business purposes. Throughout that time they have stood out for their friendliness matched by their professionalism and competitive performance. They really want to help you and little touches make cumulatively the high standards they achieve, an example being the provision of chairs for customer use which can make a big difference when dealing with more complex transactions. A pride in how they contribute to the local community is entirely justified and staff at all levels help to make that happen. I am delighted to pay tribute to an exceptional operation. Reviewed on: 8th March 2021

A very good society to save money with.

5
I have always received very polite and helpful service Reviewed on: 8th March 2021

very helpful, personal and friendly service

5
they are my go-to bank. Informative and helpful and I always recommend them to friends and family Reviewed on: 8th March 2021

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