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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

9% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Great service

Have used NBS for a number of years Service has always been excellent unbiased, no pressure to buy product (ISA savings ) Would recommend to anyone who lives in the area Reviewed on: 8th March 2021

mortgage application

Rose Hallett was most helpful in guiding us through the mortgage application process and in exploring various options that were available Reviewed on: 8th March 2021

A lender with integrity

My transactions by post, online or by telephone have always been friendly, professional and efficient. Reviewed on: 8th March 2021

Nothing but helpful and great

We went with Newbury for our first mortgage and was really worrying when it came round to our deal came to a end but Newbury were nothing but great. Explained everything so clearly, answered all our questions and reassured us and couldn't do anymore then they already did for us! Glad we managed to get another great deal with Newbury and it was completely hassle free! Would definitely recommend Newbury for mortgages! Reviewed on: 8th March 2021

Small but mighty

As I used a help to buy scheme, the turn around to get my house had to be quick for valuation reasons. Newbury building society were experienced in this, could offer me the appropriate mortgage that a lot of places wouldn’t for a part ownership and turned it around very quickly with little hassle on my part. They feel more personable and care more than a giant company. So happy to be with them. Reviewed on: 8th March 2021

Outstanding Mortgage Service

Extended our Buy to Let mortgage another 20 years until we are 90 years old, with outstanding renewal discounts. Reviewed on: 5th March 2021

Reply from Newbury Building Society Hi Chris, thank you for taking the time to give us feedback - we really appreciate it. Response date: 5th March 2021

I am a First time buyer I LOVE YOU GUYS Hannah & Jac (underwriters)

I applied with newbury after being rejected from the high Street lenders I realised the big high Street lenders are too naive and careless with their customers they have alot of applications that's why they don't care about new customers. I think came here and read some goo reviews and applied with NEWBURY BUILDING SOCIETY and I can tell you that these people here are genuine and the feedback they have here is genuine GUYS PLEASE TAKE MY WORD APPLY WITH NEWBURY BUILDING SOCIETY and be clear in your application they are fast and very very responsive I got my offer in ONE Day the underwriters were so so good I LOVE YOU GUYS I wish I could do something for you too I am very pleased with Hannah & Jac . Thanks Zohaib Reviewed on: 5th March 2021

Reply from Newbury Building Society Hi Zohaib, many thanks for taking the time to leave feedback for us - we will be sure to share your comments with Hannah and Jac. Many thanks - we really appreciate it -and welcome to the Newbury! Response date: 5th March 2021

Amazing service - truly above and beyond

Newbury dealt with quite a unique situation in an incredible manor. I am an expat living in Belgium and was able to get offered a good rate and was impressed with the responsiveness at every step of the process. The entire service from beginning to end was exceptional. I would like to call a special shout out to Ella Bright who managed my case and was a delight to work with. Upon mortgage completion I also received a beautiful box of settling in gifts! Thanks a lot :) Reviewed on: 2nd March 2021

Reply from Newbury Building Society Thank you so much for taking the time to provide feedback - we will share your comments with Ella, who will be so pleased to hear them. Welcome to the Newbury! Response date: 3rd March 2021

Friendly efficient service

I have been very impressed with the service Newbury Building Society provides. Employees are friendly and know their products and speed of service is excellent. Reviewed on: 1st March 2021

Great Service

We have been very happy wih the servide we recieved. Reviewed on: 28th February 2021

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