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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,671 reviews, last reviewed 18th Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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7%
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Latest highest rating:

5

I save with Newbury for two main reasons. I save with Newbury for two main reasons. 1. They pay very competitive interest rates and 2. Most importantly you can deal and speak with people, not ... Read more Reviewed on: 18th February 2026
Michael W's avatar
Michael W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8671)

Review of the Newbury Building Society, Savings:

Newbury Building Society are time wasters

1
I recently applied online to open a new saver account. I opened the account without any problems and I deposited funds. A few days later I received a phone call from a representative of Newbury Building Society informing me that my account will be closed because I live outside of their area of operation. When I mentioned that there was nothing in the account information or the application suggesting that I was not eligible to open the saving account, the response that I got from the representative of the society was that the rule about living in the operation area was stated in some obscure document that was available on their website. Allowing customers to open and fund saving accounts online and then deciding to close these accounts for reasons not mentioned in the account documentation is not a way to do business. It shows that Newbury Building Society is not a serious financial institution. The market is very competitive and my time is far to precious to have to deal with time wasters such as Newbury Building Society. Reviewed on: 26th April 2021
Konstantinos's avatar
Konstantinos
Reply from Newbury Building Society Hello Konstantinos, we are sorry to hear this. The terms and conditions (the document you mention) include full details of regional restriction information which outlines the post codes. To open the account we advise that these should be read and then you must then tick to agree that you have read them to complete the account opening process. We will certainly review how we can make it clearer that the terms and conditions include vital information and should be read on the site as a result of your feedback, so thank you for taking the time to provide it. If you would like someone to contact you to discuss this please do contact us at enquiries @ newbury.co.uk. Response date: 26th April 2021
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Newbury Building Society

In branch service review

5
Sarah was friendly and efficient. Maintaining professionalism. Reviewed on: 31st December 2025

In branch service review

5
Staff pleasant and helpful. Opening ISAs is no problem. Reviewed on: 31st December 2025

In branch service review

5
Electronic statements and online access or app. Reviewed on: 31st December 2025

In branch service review

5
Lewis was very helpful and pointed out a better account for me. Reviewed on: 31st December 2025

In branch service review

5
I like that I can go into branch to talk or withdraw money. Reviewed on: 31st December 2025

In branch service review

5
All my savings are with the Newbury. Convenient, give good one-to-one advice and always good customer service. Reviewed on: 31st December 2025

In branch service review

4
Great staff in the Alton branch. Reviewed on: 31st December 2025

In branch service review

5
Availability locally. Opening times. Lovely staff. Reviewed on: 31st December 2025

In branch service review

5
Staff very helpful and friendly. Reviewed on: 31st December 2025

In branch service review

5
Jessica and Dorothy were excellent in opening EMA today. All my dealings with the Society have been excellent. Reviewed on: 31st December 2025

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