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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,679 reviews, last reviewed 12th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Unbeatable face to face service Opening hours are fantastic on the high street. I can see a person face to face, they still have passbooks and have qualified savings advisers who are... Read more Reviewed on: 12th March 2026
Rachel H's avatar
Rachel H

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8679)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

4
Improvements could be made regarding time taken to answer incoming phone calls. Twice I have waited 15/20 mins to talk with your staff recently. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Excellent advice and service from Helen. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Friendly staff and local branch - very important. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Head office are very slow and complicated. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very friendly staff - the time to ensure details are understood. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

4
Can sit down. Staff smile - make eye contact and give me time. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

4
Local friendly branch. Easy to get an appointment and discuss investments. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
The personal service and kind welcome are most appreciated. Never patronised. Trust!!. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Very welcoming by all staff, and efficiently serviced. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
They were very helpful in closing my late mother's savings accounts. Reviewed on: 31st March 2025
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025
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Newbury Building Society

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