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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8680 reviews)

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4.89

Based on 8,680 reviews, last reviewed 14th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Staff are very helpful and friendly. Reviewed on: 31st January 2025

In branch service review

Very helpful with savings accounts. Reviewed on: 31st January 2025

In branch service review

All staff in Abingdon very friendly and helpful always. Reviewed on: 31st January 2025

Great mobile app and customer service

App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words Alex, we do appreciate it. Response date: 31st January 2025

I love it service, it's always on my good...

I love it service, it's always on my good side Reviewed on: 29th January 2025

Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 31st January 2025

Great service from Newbury Building Society

Personal timely service re transfer of ISA with competitive rates & great staff. Branch network responsive & helpful - always leave with a positive experience and highly rate face to face contact. Reviewed on: 28th January 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 31st January 2025

I was in the Basingstoke branch for two hours with Ken.

I was in the Basingstoke branch for two hours with Ken. I had verious requests for him and he dealt with everyone of them, he was pulling his hair out but he done it :) ) Absolutely amazing service. Thank you so much Reviewed on: 28th January 2025

Reply from Newbury Building Society Hi Dean, thank you so much for taking time to leave feedback, we do appreciate it and will share your comments with Ken, who will be so pleased to hear them. If his hair has recovered! Response date: 31st January 2025

Your colleague was the epitome of Customer Service

My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025

Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025

Easy to open a savings account as a Power of Attorney.

As a Power of Attorney I opened a savings account for my mother. The process has been straightforward, efficient and clear, from the initial phone call, through friendly face to face meeting in Hungerford branch to enabling on line access. It’s been an outstanding experience with brilliant, empathetic and responsive customer care. Reviewed on: 27th January 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We will share your comments with our colleagues in our Hungerford branch who will be so pleased to read them. Response date: 31st January 2025

Friendly and efficient

The staff were on time with our appointment, friendly, helpful on the type of account to open, efficient and gave clear explanations. Reviewed on: 26th January 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 31st January 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8680)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

Great mobile app and customer service

I love it service, it's always on my good...

Great service from Newbury Building Society

I was in the Basingstoke branch for two hours with Ken.

Your colleague was the epitome of Customer Service

Easy to open a savings account as a Power of Attorney.

Friendly and efficient

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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