Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,680 reviews, last reviewed 14th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8680)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
Newbury Building Society Logo
Newbury Building Society

Friendly and efficient

5
The staff were on time with our appointment, friendly, helpful on the type of account to open, efficient and gave clear explanations. Reviewed on: 26th January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 31st January 2025
Newbury Building Society Logo
Newbury Building Society

Charming young man.

5
Charming young man. Seats for customers. Friendly staff. Good ambience. Have passbooks too. Reviewed on: 25th January 2025
Reply from Newbury Building Society HI Yvonne, thank you for taking time to leave feedback, we do appreciate it and it's great to hear you like what we do. Response date: 31st January 2025
Newbury Building Society Logo
Newbury Building Society

Very knowledgeable staff and extremely helpful in sh...

5
Very knowledgeable staff and extremely helpful in showing me the products available to me Reviewed on: 24th January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback Debbie, we do appreciate it. Response date: 31st January 2025
Newbury Building Society Logo
Newbury Building Society

Coustomer Service

5
The Staff are well trained and are helpfull if a problem occurs Reviewed on: 24th January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 31st January 2025
Newbury Building Society Logo
Newbury Building Society

Good rates and good service from Abingdon branch

5
Good rates and good service from Abingdon branch Reviewed on: 24th January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 31st January 2025
Newbury Building Society Logo
Newbury Building Society

I was very pleased with all the information that was...

5
I was very pleased with all the information that was given to me opening a new savings account. I was very happy with all the benefits and features of my new account. The experience was quick and received my book through the post when was expecting it. All the information with all the different accounts that I could choose from was very good and was able to pick the one right for me. I can’t praise the staff enough always friendly and helpful. Reviewed on: 24th January 2025
Reply from Newbury Building Society Hi Yasmin, Thank you for taking the time to leave feedback, we do appreciate it. Response date: 31st January 2025
Newbury Building Society Logo
Newbury Building Society

A complex isa transfer.

5
A complex isa transfer was made by the Basingstoke branch via an appointment. It was very well handled. Reviewed on: 22nd January 2025
Reply from Newbury Building Society Hi Richard, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Basingstoke branch, who will be so pleased to hear them. Response date: 23rd January 2025
Newbury Building Society Logo
Newbury Building Society

Great staff - Newbury building Society

5
Staff were friendly and helpful - they were knowledge about their products and they were clearly explained. They treated you like an individual and the face to face contact in branch made everything so much quicker and simpler. Reviewed on: 20th January 2025
Reply from Newbury Building Society Hi Jane, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 21st January 2025
Newbury Building Society Logo
Newbury Building Society

Staff are always polite and helpful.

4
Staff are always polite and helpful. I had no difficulty in changing my ISA account recently to a Senior Monthly Cash ISA, which offered me a better interest rate. However, it involved a lot of paperwork! Reviewed on: 20th January 2025
Reply from Newbury Building Society Hi Alexander, thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 21st January 2025
Newbury Building Society Logo
Newbury Building Society

Interest rates are excellent!

5
Savings account and savings bond interest rates are excellent. I love the work the Society does to support local communities. They put customers first, with no shareholders to keep happy, their mission is to keep their customers happy and ensure branches stay open so people can get easy access to their money. Reviewed on: 17th January 2025
Reply from Newbury Building Society Hi Tracy. we appreciate the time taken to leave us a review, thank you. Response date: 21st January 2025
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products