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Newbury Building Society: Savings reviews

4.89
Based on 8,539 reviews, last reviewed 1st Jan 2026
37% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026
Andreas M's avatar
Andreas M

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8539)

Review of the Newbury Building Society, Savings:

Account Opening

4
Friendly, knowledgeable staff who were very helpful, everything went smoothly and timely with the opening of my account Reviewed on: 26th May 2025
Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it. Response date: 27th May 2025
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Newbury Building Society

In branch service review

5
Excellent service, should have made an app, but very good service. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Thank you, besy customer experience I have had in a bank/building society. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Face-to-face service was excellent. Everything was explained very well. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Lovely brand with lovely ladies in branch. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
All the staff are friendly and helpful. Almost like family. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very helpful staff. Everything is explained well. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Face-to-face - a person, not an app!. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very efficient, polite and friendly service. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I always find the team really helpful and friendly! Great to bank with you, keep up the good work. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
The staff are always welcoming, friendly and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

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