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Newbury Building Society: Savings reviews

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4.87
Based on 7,789 reviews, last reviewed 13th Jun 2025
4% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

very pleased with all excellent, I Would Highly Reco... very pleased with all excellent, I Would Highly Recommend. Reviewed on: 13th June 2025
Dave D's avatar
Dave D

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H
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About this product

Newbury Building Society Savings reviews (7789)

Review of the Newbury Building Society, Savings:

Good service from the telephone support team.

5
The customer support team have been knowledgeable, efficient and friendly during the opening period of my savings account. I've rung them several times owing to a delay caused by bank holidays and me being away, and they have been unfailingly helpful. Reviewed on: 27th May 2025
Pea T's avatar
Pea T
Reply from Newbury Building Society We really appreciate your kind words and thank you for taking time to leave feedback here. Response date: 28th May 2025
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Newbury Building Society

In branch service review

5
I received excellent service Lauren was polite, professional and friendly. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lauren made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Excellent welcome, Always safe with NBS. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Staff at branch always very helpful and clear. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Very good services and good staff. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Friendly, efficient , appreciate having a local branch to pop into, overall excellent. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Branches open Saturday which is ideal. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Service in the branch is always prompt, polite and well informed. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
I like that you have a branch near me. I like your products. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Helpful personal attention like to have a passbook. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
I usually contacted Newbury by phone and they are usually very helpful and send new products out by post. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

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