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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (7503 reviews)

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4.86

Based on 7,503 reviews, last reviewed 24th Apr 2025

9% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The truth, the whole truth and nothing but the truth! Everything was done very quickly and without a problem. The ladies in the Hungerford office were very knowledgeable and pleasant. Reviewed on: 24th April 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7503)

Review of the Newbury Building Society, Savings:

Competent, professional and on the High Street

I have been a Newbury customer for a number of years, Their staff are friendly, professional and efficient, and their branches are in convenient locations. Reviewed on: 4th January 2018

products and service

products and service- members of staff are lovely always welcoming products and services are also very good Reviewed on: 3rd April 2025

Reply from Newbury Building Society Good morning, thank you very much for submitting your feedback! We’re glad that you had a positive experience with us! Response date: 3rd April 2025

Excellent Customer Service good range of products

Excellent Customer Service good range of products Reviewed on: 3rd April 2025

Reply from Newbury Building Society Good morning, thank you very much for submitting your feedback! We’re glad that you had a positive experience with us! Response date: 3rd April 2025

First class customer service provided both in branch...

First class customer service provided both in branch and over the phone, not kept hanging on waiting for an answer. Online provision is fully secure and is easy to navigate, with FAQ`s being covered extensively on the help page. All interests rates and deposit required are clearly outlined, making it easy to choose the right product. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Good morning William, we really appreciate you submitting your feedback! We’re very glad that you had a positive experience with us! Response date: 3rd April 2025

Amy was very kind and well prepared.

Amy was very kind and well prepared. She put me at ease and explained everything in great detail. I would highly recommend seeing Amy for any financial reasons. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Good morning, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Amy who will be so pleased to hear them. Response date: 3rd April 2025

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

Adviser was very helpful and we didn’t feel rushed.

Adviser was very helpful and we didn’t feel rushed. All transactions were explained clearly. Reviewed on: 31st March 2025

Reply from Newbury Building Society Good morning Brenda, thank you very much for submitting your feedback! We’re really glad that you had a positive experience with us! Response date: 3rd April 2025

In branch service review

very friendly staff and easy transactions. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

Experience very good - but if you do away with passbooks I will close my accounts. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

We had an appointment but waited in a queue - not sure where we had to be. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

In branch service review

Very helpful in activating power of attorney. Reviewed on: 31st March 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd April 2025

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Newbury Building Society: Savings reviews

9% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (7503)

Competent, professional and on the High Street

products and service

Excellent Customer Service good range of products

First class customer service provided both in branch...

Amy was very kind and well prepared.

I wanted to open an account on an ISA of £20000 to s...

Adviser was very helpful and we didn’t feel rushed.

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

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