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Newbury Building Society: Savings reviews

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4.89
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Lovely service and friendly people. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

4
I have only rated the lower score because we were not able to so what we wanted on the day as it was busy and had to go through the effort another day. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Service with a smile and very efficient. Reviewed on: 31st October 2024
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Verified Member

In branch service review

5
Very good, all staff members had smiles on their faces. Good explanations. Happy with it all. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Chairs free to use and very friendly staff - do not change. Reviewed on: 31st October 2024
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Verified Member

In branch service review

5
Opened an account for my granddaughter. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Opened a fixed-rate bod with ease. Reviewed on: 31st October 2024
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Verified Member

In branch service review

5
Danielle was excellent in helping me today. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Love the passbook - please keep them. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Staff were great and very friendly. Reviewed on: 31st October 2024
Verified Member's avatar
Verified Member

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