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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8681 reviews)

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4.89

Based on 8,681 reviews, last reviewed 17th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

After very poor service from a well known large bank...

After very poor service from a well known large bank I called in to my local Newbury branch to discuss possibly transferring a savings account. The Manager and another member of staff were very helpful, were very knowledgeable and welcoming. Furthermore, unlike many of the larger organisations they have a physical branch local to me. The interest rates available for my savings were much better than where they had been placed so it was an easy decision to move my investment. Reviewed on: 28th October 2024

Reply from Newbury Building Society Thank you Gerald for taking time to leave feedback - we appreciate it. Welcome to the Newbury! Response date: 29th October 2024

Wish we had found Newbury years ago.

We randomly chose Newbury to invest some of our savings to spread it around to keep it safe. Wish we’d come years ago. Excellent service, Karen was professional, knowledgeable and very pleasant. The branch was spotlessly clean, tidy and welcoming. It really was a pleasant experience..it’s not often these days that you are able to complete a task with zero stress. Thank you Reviewed on: 25th October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback Kim, we do appreciate it. We will share your comments with Karen, who will be so pleased to read them. Response date: 29th October 2024

Accou t Opening.

Opening the account online was straight forward and the screens were easy to navigate. Reviewed on: 25th October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 29th October 2024

Fast efficient account opening.

Staff were friendly, fast and efficient when I came in to open a new savings account!!! A very good experience!!! Reviewed on: 25th October 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 29th October 2024

They make it very easy for us to do business with them.

They make it very easy for us to do business with them. Friendly, professional and courteous with an awesome app to help manage our products online. Reviewed on: 25th October 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Great to hear you like the app! Response date: 29th October 2024

Excellent service, and very pleased with initial con...

Excellent service, and very pleased with initial consultation at Basingstoke branch. Reviewed on: 25th October 2024

Reply from Newbury Building Society Thanks for taking the time to leave feedback Bob, we do appreciate it. Response date: 29th October 2024

A very positive experience

I am a completely new customer to Newbury Building Society and decided to make an appointment with them because I was attracted to one of their savings products. I received several email and text reminders before my appointment which was very efficient, and on arrive at the branch, I received a warm welcome. My advisor, Chloe, was friendly and knowledgeable. She didn't rush me at all which made me feel comfortable and she was a good communicator. All-in-all, it was a very positive experience. Reviewed on: 23rd October 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 24th October 2024

First experience of opening a Newbury BS account.

This was our first experience of opening accounts with Newbury BS, we were pleasantly surprised at the competitive interest rates being offered. We live near Basingstoke which has a local NBS branch, so if we have any issues we could call in there. However we opened our accounts online which was very straightforward to do so. Reviewed on: 18th October 2024

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it. Response date: 21st October 2024

Finance done the way it should be.

Friendly service by helpful people Reviewed on: 18th October 2024

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback. Response date: 21st October 2024

Quick and easy process

Very easy to open a new account. All the steps are fully explained. Reviewed on: 18th October 2024

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