Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8681 reviews)

View other Newbury Building Society products

4.88

Based on 8,681 reviews, last reviewed 17th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Just perfect explanations and easy to set-up account. Reviewed on: 30th September 2024

In branch service review

I always find the staff happy to help no matter what I am doing!. Reviewed on: 30th September 2024

In branch service review

Amazing service as always in the Hungerford branch. Reviewed on: 30th September 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2024

In branch service review

I like that you can sit down and talk to a person face-to-face to be served. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

In branch service review

I like the friendly and helpful staff. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

In branch service review

Staff always so helpful and polite. Reviewed on: 30th September 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 10th October 2024

Quick easy and Nicol was very knowledgable and frien...

Quick easy and Nicol was very knowledgable and friendly Reviewed on: 28th September 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it and will be sure to share your feedback with Nicole, who will be so pleased to read it. Response date: 1st October 2024

Friendly informative staff thank you

Friendly informative staff thank you Reviewed on: 27th September 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback -we appreciate it. Response date: 1st October 2024

Customer service at its very best

A small society but big on customer service. A good range of savings accounts and very helpful staff. Reviewed on: 24th September 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 25th September 2024

Newbury building society

Excellent communications when dealing with agents. Able to answer questions or will find out. Shame about poor saving interest rates. If better as they previously were, would encourage more business Reviewed on: 20th September 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams. Thank you again. Response date: 24th September 2024

Alternative products

Savings
from Vernon Building Society 4.92 from 3877 reviews
Savings
from Moneywise Credit Union 2.60 from 2 reviews
Savings
from Nottingham Credit Union 5.00 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8681)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Quick easy and Nicol was very knowledgable and frien...

Friendly informative staff thank you

Customer service at its very best

Newbury building society

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024