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Newbury Building Society: Savings reviews

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4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Would like an option to move online. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
The team have been incredible in helping me pay a large amount of collected loose change into my daughter's account. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent customer service form all staff - helpful and friendly, thank you. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

4
Enjoyed the engagement with staff. Very friendly. Opening my bond in branch took a long time today. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and experienced staff, with a pleasant environment. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really helpful staff who were more than happy to help with a bank registration set-up. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easy, simple and very well explained. Friendly. Exactly what we wanted - a bank with a personal approach. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very friendly people, everything has been super helpful and well explained. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful and informative, and friendly. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

In branch service review

5
Good customer service and knowledge. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member

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