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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Aimee was very pleasant and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Very helpful and knowledgeable. Good advice on my accounts and interest. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
I like the local feel in the office and personal touch. Could be stronger online. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent products. Customer service second to none. Lovely blend of modern and traditional. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
The member of staff was very informative and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Like that everybody is knowledgeable. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always most helpful, friendly and efficient. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
As a newly enrolled member, staff in the Didcot branch gave excellent customer service and outlined in great detail the accounts I opened - lovely and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Nice branch, friendly and patient staff, good rates. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Good meeting and was able to discuss all my savings options. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

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