Smart Money People Logo

Newbury Building Society: Savings reviews

4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

Great service from Bridget in Abingdon branch

5
Great service from Bridget in Abingdon branch Reviewed on: 31st May 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Bridget, who will be so pleased to read them. Response date: 3rd June 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I think the Newbury is great. So helpful and friendly. Well done and thanks. Reviewed on: 31st May 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th June 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Pleasant helpful staff. Would recommend. Reviewed on: 31st May 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th June 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I like the use of the passbooks - referring back is easier. Reviewed on: 31st May 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th June 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Directors' salary annual increases should be much smaller. Reviewed on: 31st May 2024

In branch service review

4
Original query at main desk was handled poorly. Appointment was very good and helpful though. Reviewed on: 31st May 2024

In branch service review

5
Love everything, always happy with the service. Reviewed on: 31st May 2024
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 25th June 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Great service as always, been the case for over 58 years. Reviewed on: 31st May 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 25th June 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly staff and great service. Reviewed on: 31st May 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 25th June 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Advisors in Wokingham were exemplary. Reviewed on: 31st May 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 25th June 2024
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products