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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Staff always helpful and offer good service. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent service and new building feels very comfortable and light. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

4
Online account could be easier to use, and finding help can be difficult. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really value the branch, especially since all the banks have closed. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very prompt and friendly service. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always nice and friendly staff, helpful as always. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Just fine as it is. Very good staff. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

4
Love the new Thatcham branch. Would be helpful to have more counter staff. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Always polite, always helpful. Cannot think of any constructive better comment. Higher interest maybe. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Approachable and friendly and knowledgeable staff. And I like the Thatcham branch. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

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