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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8674 reviews)

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4.89

Based on 8,674 reviews, last reviewed 27th Feb 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8674)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

In branch service review

Friendly advice and warm welcome. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025

In branch service review

Ease of access - branch is on the high street. Reviewed on: 28th November 2025

Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025

New Savings Account

Spoke to very helpful lady who answered all my queries on opening a new savings account. Very thorough and polite. Whole process from start to finish on opening an account was seamless. Reviewed on: 25th November 2025

Reply from Newbury Building Society Hi Stephen, thank you so much for your kinds words. We really appreciate you taking the time to leave a review. Response date: 27th November 2025

In branch service review

Excellent service, no issues at all. Reviewed on: 24th November 2025

Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025

In branch service review

Ease of contact. Friendly, efficient service. Reviewed on: 24th November 2025

Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025

Excellent personal service from an experienced count...

Excellent personal service from an experienced counter assistant Reviewed on: 21st November 2025

Reply from Newbury Building Society Hi Ian, we really appreciate your feedback. Thank you for your kind words! Response date: 21st November 2025

Excellent experience.

Excellent experience. Lovely welcoming knowledgeable staff. Reviewed on: 18th November 2025

Reply from Newbury Building Society Hi Christina, thank you so much for your feedback. We really appreciate your kind words! Response date: 21st November 2025

Very helpfull and knew what they where talking about

Very helpfull and knew what they where talking about Reviewed on: 18th November 2025

Reply from Newbury Building Society Hi Emily - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th November 2025

It was very easy to set up a new account

It was very easy to set up a new account and with not so much checking as I had expected. They were very helpful. It gave me what I wanted, an easy access account where I have a choice of how I manage it. Reviewed on: 7th November 2025

Reply from Newbury Building Society Hi Ian, thank you so much for leaving a review. We really appreciate your kind words! Response date: 10th November 2025

New account

I was able to open account online and all details were easy to follow. So I know my money is now safely held. Reviewed on: 31st October 2025

Reply from Newbury Building Society Good morning Mary - thank you for taking the time to leave us your feedback - we do appreciate it. We're glad to hear the account opening process was easy! Response date: 31st October 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8674)

Really friendly, helpful staff and also easy to add funds by internet as well.

In branch service review

In branch service review

New Savings Account

In branch service review

In branch service review

Excellent personal service from an experienced count...

Excellent experience.

Very helpfull and knew what they where talking about

It was very easy to set up a new account

New account

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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