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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
I popped into the branch regarding a small matter and Natasha very kindly stopped what she was doing to help me. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Easily accessible. Friendly staff. Great to do face-to-face. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Dealing with experienced staff. Much more personal and effective. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Tasha was extremely helpful, friendly, polite and informative in Basingstoke. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Polite, extremely helpful, and patient and very willing to explain the various savings accounts. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Wish one-year fixed bonds and ISAs were always available. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
All staff welcome you and are very helpful. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very polite and helpful, thank you. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always excellent, courteous, and efficient. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful and staff explained everything. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

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