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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Lovely staff. Great at answering all queries and always happy to help. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great service! The Abingdon branch staff are amazing. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your kind words, we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Very well explained, felt confident using the branch. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

Savings review

5
Comprehensive appointment I came away with the knowledge I’m getting a good return on my money Reviewed on: 31st May 2024
RM's avatar
RM
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 3rd June 2024
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Newbury Building Society

Excellent service

5
I was made at ease, every step was explained to me fully, if because of my hearing I had to ask him to repeat no problem . apologies I am unable to remember the adviser name. But nothing was too much trouble for him. I asked about my other accounts interest on year for tax reason. Which he kindly gave me. Reviewed on: 31st May 2024
MOLLIE BATTEN's avatar
MOLLIE BATTEN
Reply from Newbury Building Society Hi Mollie, thank you for taking the time to leave feedback - we do appreciate it. Response date: 3rd June 2024
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Newbury Building Society

A bit annoying not being able to set up a new accoun...

4
A bit annoying not being able to set up a new account immediately when you are already a customer and having to produce I D etc. Reviewed on: 31st May 2024
C S's avatar
C S
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate that this is frustrating, however we are required to ensure ID for security when opening accounts, we do look regularly at how we can make this simpler while complying with regulation. So thank you again as feedback will be reviewed around this frustration. Response date: 3rd June 2024
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Newbury Building Society

Visit to Newbury Basingstoke

5
Excellent service from Newbury Basingstoke to help open a savings account and transfer funds. Advice from Ken was extremely helpful to determine right account to suit needs with terms and conditions fully explained. Selected account was set up efficiently and without any hassle. Cannot fault service received with knowledgeable and very helpful staff throughout branch. Reviewed on: 31st May 2024
Peter H's avatar
Peter H
Reply from Newbury Building Society Hi Peter - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken and our Basingstoke branch, who will be so pleased to hear them. Thank you again. Response date: 31st May 2024
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Newbury Building Society

I couldn't start my new savings account on line but.

5
I couldn't start my new savings account on line. Spoke to a representitive who was really knowlegdable and it was sorted in no time. Always impressed by the Newbury staff compared with some other B.S's and the interest rates are always very competetive. Reviewed on: 31st May 2024
Duncan 's avatar
Duncan
Reply from Newbury Building Society Hi Duncan, we appreciate the time taken to leave us your feedback, thank you. Response date: 31st May 2024
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Newbury Building Society

Ken was very welcoming and patiently explained the s...

5
Ken was very welcoming and patiently explained the savings products available. I felt listened to and at no time felt rushed to make a decision. Reviewed on: 28th May 2024
Amanda C's avatar
Amanda C
Reply from Newbury Building Society Hi Amanda, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 28th May 2024
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Newbury Building Society

all done online.

1
all done online. although i know if i had needed help the phone would have been picked up by a real person in short time ! Reviewed on: 25th May 2024
J RYAN's avatar
J RYAN
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th May 2024
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Newbury Building Society

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