Smart Money People Logo

Newbury Building Society: Savings reviews

4.87
Based on 7,789 reviews, last reviewed 13th Jun 2025
4% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

very pleased with all excellent, I Would Highly Reco... very pleased with all excellent, I Would Highly Recommend. Reviewed on: 13th June 2025
Dave D's avatar
Dave D

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H

About this product

Newbury Building Society Savings reviews (7789)

Review of the Newbury Building Society, Savings:

Opening New Account

4
We called into our local branch to open 2 new accounts and were given a comprehensive document folder containing all the information needed as well as application forms. We returned the completed application forms the next day and our passbooks were received in the post 2 working days later. Reviewed on: 28th January 2021
Reply from Newbury Building Society Hi Kevin, thanks again for taking the time to leave feedback for us - we really appreciate it. Response date: 28th January 2021
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Great service and all very welcoming. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly helpful staff. Use of savings book for record. Not pushed to do all online, I want face to face. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff are worth their weight in gold great service. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
welcoming staff friendly and I received a great service. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Bright branch, friendly service always. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Good experience, Interest rate could be hither. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Staff extremely friendly and knowledgeable about Newbury products. Just opened third account. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very friendly staff, Very efficient. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very helpful informative and friendly staff. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Improve online emails confusing. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your honest feedback. We're sorry to hear that your experience didn’t meet expectations. Please know that we take your concerns seriously and will be looking into the issue to ensure it’s addressed appropriately. Your input helps us improve. Response date: 5th June 2025
Newbury Building Society Logo
Newbury Building Society