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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8684)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Personal service that is always friendly and helpful. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Fantastic customer service, all explained clearly and everything was done quickly. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly staff in the Thatcham branch who are always happy to help. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always happy to see you and help. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Need more counter positions in the Thatcham branch. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

4
Need a water machine, please, in the improved premises. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Need screens in front of staff, comfy chairs, a sofa, lots of old people like to sit together. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always friendly staff whichever branch I visit. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Quick, easy, and friendly staff. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

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