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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8684)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
I very much like the service in the Newbury Building Society Newbury branch. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Hazel was very helpful and took time to explain the process to me. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Very helpful. Obviously in demand for appointments as had to wait a little for an appointment. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Very helpful service, thank you. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Meredith was excellent in all that she did. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Customer service was excellent and faultless. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Meredith at the Newbury branch was excellent - really helpful and a great ambassador!. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Staff are always very friendly and polite - they are willing to help with problems and queries. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Daisy was very informative and helpful with my queries. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Daisy dealt with closing deceasd accounts very efficiently, most easiest and friendly institute we have ever dealt with. Reviewed on: 29th February 2024
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Verified Member

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