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Newbury Building Society: Savings reviews

4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Like having physical book. Online banking could be easier. Reviewed on: 30th September 2025
Reply from Newbury Building Society We appreciate you taking the time to leave a review. If there’s anything we could have done better, we’d love to hear more so we can improve our service. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I liked the smile and clear explanations. Staff preparation before meeting was obvious. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Alice was very good. Explained everything very well and new what I needed to know. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re delighted to know you had a positive experience and we’ll pass your comments on to Alice. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Lovely building, great staff - but needs longer counter for privacy. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re always looking to improve, and your comments help us do just that. If you’d like to discuss anything further, please feel free to contact us directly. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Extremely helpful and competent. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
They are all very lovely people especially helen. We miss conor and would like him back. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Straight forward and easy to understand. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s lovely to hear you’re happy with the service – thank you for taking the time to leave a review. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Friendly and polite and knowledgable. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your lovely comments – we’re proud to support our members every step of the way. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Absolutely nothing, great staff and service. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Easy to get appointment, friendly staff, like the new branch. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025
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Newbury Building Society

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