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Newbury Building Society: Savings reviews

4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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0%
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Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
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Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
All round good, old fashined customer service, everytume. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your feedback brightened our day – thank you for being a valued member. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Staff always cheerful and very welcoming. They always explain products well. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s always lovely to hear from happy members – we really appreciate your kind words. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
They take the trouble to go the extra mile to provide assistance. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for being part of Newbury Building Society – your satisfaction is what we aim for every day. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
So personal, everyone so helpful. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your continued trust in Newbury Building Society – we’re always here to help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Very obliging, and explained everything clearly. Reviewed on: 30th September 2025
Reply from Newbury Building Society It’s great to know you had a smooth and positive experience with us. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Wanted to transfer money from 2 existing accounts into a new ISA. Helpful team arranged that. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re really grateful for your kind review and happy to have been of assistance. Response date: 6th October 2025
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Newbury Building Society

In branch service review

4
Your website - nightmare regularly for my account access and why do you need to know why I want to withdraw �1K. Reviewed on: 30th September 2025
Reply from Newbury Building Society Your experience matters to us, and we’d like the opportunity to put things right. Please reach out to our customer service team so we can help. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
We like having passbooks, and ease of access. Reviewed on: 30th September 2025
Reply from Newbury Building Society We’re so glad we could help and appreciate you letting us know. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
Everythig was fine, nothing could be better. Reviewed on: 30th September 2025
Reply from Newbury Building Society We really appreciate your feedback and are glad we could support you. Response date: 6th October 2025
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Newbury Building Society

In branch service review

5
I like having a passbook and seing real people at the branch. Reviewed on: 30th September 2025
Reply from Newbury Building Society Thank you for your kind words – we’re so pleased you had a great experience with us. Response date: 6th October 2025
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Newbury Building Society

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