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Newbury Building Society: Savings reviews

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4.88

Based on 8,691 reviews, last reviewed 17th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Just bought new isa product had a great experience a... Just bought new isa product had a great experience also had help with older products Reviewed on: 17th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8691)

Newbury Building Society Branch Review

5

Opening my new account was simple and hassle free, Sue was friendly and helpful and really knew her stuff. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Like talking to humans in an office and not working from home or hanging on for hours being told "your call is important to us" or a robot, open on Saturday mornings. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

We have always had excellent service for many years. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Good, independent building society. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Very friendly and helpful - no need for improvement. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Very friendly and professional service. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Great customer service as always. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

4

The new chairs are much too low, please replace. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, please do ask a member of our team for a different chair and they will be happy to help you. Response date: 6th March 2023

Newbury Building Society Branch Review

5

The staff in Wokingham branch have all been excellent and a pleasure to deal with. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

I chose Newbury, being able to do business by post or phone, now a rarity for my age group who are very apprehensive of scams online but where personal contact is important, also a branch relatively local. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

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