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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8752)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Excellent advice and very easy to open a savings account

Lisa the manager was very helpful and efficient, she gave me very good advice and excellent advice on the different options. Reviewed on: 15th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback. We appreicate it and will be sure to share your comments with Lisa, who will be so pleased to hear them. Response date: 16th February 2023

Professional and friendly

Counter staff were very helpful, did everything vey efficiently and were thorough Reviewed on: 15th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 16th February 2023

Customer Service

The staff at Thatcham Newbury Building Society are always helpful and friendly. They go above and beyond with their customers. Thank you Reviewed on: 15th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words. We appreciate it and will be sure to share your comments with our colleagues in the Thatcham branch, who will be so pleased to hear them. Response date: 16th February 2023

Completely professional with very clear details and instructions. Saw me straight away without having to make an appointment.

What a competent young man. Smartly dressed and knowledgeable. Thank you Zac Baker Reviewed on: 15th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we appreciate it and will be sure to share your comments with Zac, who will be so pleased to hear them. Response date: 15th February 2023

Very Welcoming

Enquiring about opening an account and going through the entire process was straightforward and painless. Reviewed on: 14th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it Paul. Response date: 15th February 2023

Good range of products

Good online service. Competitive rates. Reviewed on: 13th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th February 2023

Good experience

Very helpful & pleasant advisor, all explained clearly Reviewed on: 13th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th February 2023

Personal Service

I set up a Cash ISA in branch, very knowledgeable and helpful member of staff. Reviewed on: 13th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th February 2023

Customer service

Help with opening a few savings accounts at the Newbury branch. Two visits, on both occasions staff were very helpful and knowledgeable making opening the accounts quick and easy. Reviewed on: 13th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th February 2023

superb

All staff are always very polite and helpful. They know about the society and products. They go the extra mile Reviewed on: 13th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Anthony - we appreciate it. Response date: 14th February 2023

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Newbury Building Society: Savings reviews

54% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8752)

Really friendly, helpful staff and also easy to add funds by internet as well.

Excellent advice and very easy to open a savings account

Professional and friendly

Customer Service

Completely professional with very clear details and instructions. Saw me straight away without having to make an appointment.

Very Welcoming

Good range of products

Good experience

Personal Service

Customer service

superb

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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