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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8705)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Friendly and efficient

The staff are extremely friendly and efficient. The service provided by Newbury is amazing. We wouldn’t save anywhere else. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Julie, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2023

Best Savings Service

Very efficient team providing a very friendly, confident and genuinely interactive service. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it! Response date: 9th February 2023

Instilled confidence

Friendly and professional service. I feel happy and confident that we receive the best return on our savings. Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Jenny, we do appreciate it. Response date: 9th February 2023

Excellent Service from Newbury Building Society

The staff are always polite, friendly, helpful & knowledgeable about the products & services offered. The organisation does good works locally. Interest rates are usually realistic & competitive. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023

Easy access!

Easy to deal with. Helpful friendly staff Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 9th February 2023

Very helpful

Can go into the branch to speak to someone Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 9th February 2023

Excellent customer focus

I have recently had an excellent face to face session in my local branch to review my savings accounts. The team there know the products well. There is the added bonus that every member of the team is welcoming, friendly, personable and efficient. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023

Friendly and helpful personal service

What a pleasure to deal with real cheerful helpful people when you contact them. Good savings rates as well! What’s not to like? Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback David, and for your kind words, we do appreciate it. Response date: 9th February 2023

Extremely satisfied

Always helpful on a one to one in local branch Happy with the interest rates. Always promptly reacts to rises in the bank rate. Newbury BS gives an excellent impression of a friendly secure establishment with its friendly branches, offers, magazines. I was also fortunate to be taken out to lunch by them albeit 20 years ago, and I haven’t forgotten! Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Elizabeth, and for your kind words, we do appreciate it. Response date: 9th February 2023

Excellent range of saving products

Newbury Building Society have an excellent range of saving products with very competitive interest rates. The staff in my local branch are very friendly and welcoming. I can thoroughly recommend this Building Society. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Edward, and for your kind words, we do appreciate it. Response date: 9th February 2023

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