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Newbury Building Society: Savings reviews

4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8705)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Good saving rates

5
Good customer care friend staff in branch Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Good savings accounts

5
Newbury offered some attractive savings accounts that were easy to open and use. They have been very helpful when I have needed to speak to them. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Savings rates very fair and safe.

5
Our savings were transferred from a major high street bank about 5 years ago. We were disappointed with rates offered by our bank at the time. We moved to Newbury Building Society and have a good rate since. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Richard, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great Straight Forward Bank and savings with no Strings

5
The Newbury Always have the customers interest at heart. With good rates of return when the economy allows it. It’s a FAMILY!!! Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Graham, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Good interest rates for savers

5
The Newbury Building Society offers good interest rates to savers. On-line account opening is straightforward and easy. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Clear savings advice

5
Clearly explained options with good rates. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Steph, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great service and range of accounts

5
Really helpful and offer a range of accounts. Very pleasant and caring member of staff that I saw. Went in to open 2 accounts and opened 4. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Kerri and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great service and rates

5
I have saved with them for years, used several different branches, and always had friendly, helpful service. I know they will look after me and my savings Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Excellent customer service

5
I had a query re environmental policy, I posted it on their website thinking "I'll never hear back from anyone on this" as it's obscure, but I got a reply (fulsome) within a matter of a few days. Full marks. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Tim, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Good Savings advice

5
Staff in the Newbury Building Society have given me great service and advice over the years I have been with them. They offer competitive interest rates and regularly review them. They also keep their customers informed of all matters related to their business. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Barbara, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

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