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Newbury Building Society: Savings reviews

4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8705)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Best Savings Provider/Best Building Society

5
A local building society that serves its local customers well, provides great customer service, and has a high street presence when other major players are withdrawing in shame. Its interest rates are regularly reviewed and are competitive in the current market. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Savings and ISA.

4
Cassie was very helpful and understanding. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. We will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 9th February 2023
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Newbury Building Society

Great local building society

5
In the days of no banks in towns and villages and restricted hours where there are banks, it is great to rely on Newbury Building Society. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Sally, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Lots of different ways to save

5
The Newbury Building Society offers a wide range of accounts for savers both short term easy access or longer term commitments. Particularly rate the Existing Savers which attracts a better interest rate. All my dealings with staff at their Hungerford office have been excellent. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Alison, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Savings advice

5
Very helpful and informative staff and felt that the customer really mattered. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Christine, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great advice

5
I have always found the staff most helpful on where to invest money and which accounts give me the best interest rates. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Gloria, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Outstanding

5
The savings accounts range is good, the interest rates are very competitive, the online account access is great. I only have limited experience of visiting branches but have found Newbury's staff to offer a wonderfully helpful, friendly and knowledgeable approach. It's people that build trust in a brand, and the staff at their Alton branch did that for me. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words, we all appreciate it. Response date: 8th February 2023
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Newbury Building Society

My savings advice was very clear and easy to understand

5
The advisor was very knowledgeable about the different savings products that would suit my needs. Very easy to talk to making me feel at ease and relaxed Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words. We appreciate it. Response date: 8th February 2023
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Newbury Building Society

Long term savings value

5
Newbury offer long term value. Can you find a slightly higher savings rate if you look hard enough… probably… but I know I will always get consistently good value from them over the longer term, like a relationship should be. Nothing hidden, no tricks. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words, Peter. We do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Great friendly local society

5
Newbury put a lot of attention on welcoming and supporting existing and prospective customers. Great experience when in contact! Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society