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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8705)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Service

Always a warm welcome at the Didcot branch Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Rich, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Newbury Building Society

Staff always very helpful when visiting their premises Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Bill, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Friendly and Personal

If I have a problem, emails are answered by a real.person, as opposed to a machine that only answers set questions. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Hazel, thank you for taking the time to leave us a review, we appreciate it. Response date: 8th February 2023

Great saving options and a safe place god your money.

All staff are always so friendly, polite and helpful. A really friendly atmosphere and also lots of options on offer. Well done to the whole team. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Amy, thank you for taking the time to leave us a review, we appreciate it. Response date: 8th February 2023

Great Building Society

Good customer focus. Very helpful and welcoming and competitive Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Diane - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023

Very personal service

Always happy to explain and listen. Professional but friendly Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi William - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023

Good range of savings products

Good range of savings products. The NBS has the best interests of its members at heart and is well-regarded in the local area. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Glyn - we do appreciate it! Response date: 8th February 2023

Excellent advice clear information

Very helpful staff who made process easy Reviewed on: 6th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it! Response date: 7th February 2023

Very prompt and professional service

We were very pleased with the prompt and professional service received when we opened a new savings account. All transaction in less than 24 hours including receiving passbook Reviewed on: 6th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it! Response date: 6th February 2023

Easy to open new savings account

Walked in off the high street to open a savings account without an appointment, they were very busy in branch but still managed to achieve what we had set out to do - open a savings account! Reviewed on: 4th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 6th February 2023

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