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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8749)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

It's local, you can go in and talk to someone. Reviewed on: 31st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th January 2023

Newbury Building Society Branch Review

The refurbishment of Newbury looks very nice, but I felt when I visited today the cash desk seemed to be open and not secure enough for staff and customers. Reviewed on: 31st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 16th January 2023

Newbury Building Society Branch Review

Refurb very good, entrance area needs attention, people stand in doorway blocking in and out. Reviewed on: 31st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 16th January 2023

Newbury Building Society Branch Review

The revamp is horrendous, not very secure for customers (vagrents often sit on the bridge opposite) now they can see all transactions, nowhere for customers to sit. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to provide your feedback. Our security is considered in the branch. If you would prefer a private room for your transaction or a till point further in the branch, please do let our team know and they will assist. Seating is in a booth and chairs by the window which are the same in number as our previous configuration, but we always can offer more if they are all in use. Response date: 16th February 2023

Newbury Building Society Branch Review

Friendly and efficient staff, Stacey looked after us well today, was local resident for many years. Like the referbished office. Reviewed on: 31st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 16th January 2023

Newbury Building Society Branch Review

Have been members for some time really enjoy a lovely new office, very welcoming and pleasant. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

The queue arrangement could do with a bit of a rethink, door remained open when anyone is close. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. We have provided markers for queuing as a result of feedback and the door sensors are being amended. We hope this will improve this. Response date: 16th February 2023

Newbury Building Society Branch Review

Opening of refurbished branch, nice cake, no coffee. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Apologies for no coffee, we will try to provide this in future when we hopefully have cake again! Response date: 16th February 2023

Newbury Building Society Branch Review

Like the new branch but miss having somewhere to sit. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. We have the same number of seats by each desk, by the window and in the booth and will always provide more should they all be in use, please request a seat if all others are in use and we will be happy to provide. Response date: 16th February 2023

Newbury Building Society Branch Review

The layout is all wrong, anybody outside can see all the transactions at the desk. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. If you would like a private room for your transaction or a till further into the branch please ask a member of our team, who will be happy to accommodate this. Response date: 16th February 2023

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8749)

Really friendly, helpful staff and also easy to add funds by internet as well.

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

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