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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8711 reviews)

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4.88

Based on 8,711 reviews, last reviewed 29th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8711)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

New savings acct opened

v helpful staff. Process v smooth. Reviewed on: 19th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th December 2022

setting up new customer account

Very helpful and able to see us immediately with information that we did not have from first meeting Reviewed on: 17th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really appreciate it. Response date: 19th December 2022

New Savings accounts

Cassie was extremely helpful and advised us of different savings accounts that would suit us. Reviewed on: 17th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 19th December 2022

Good

Good Very helpful Very happy with the service Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022

Excellent

We have been with the Newbury for over 40 years and our experience this time was the same as always, excellent - we have grown to expect no less. Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 19th December 2022

Easy to open thanks to Sarah

A friendly face behind the screen makes the whole experience pleasant Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 19th December 2022

First contact with Newbury Building Society

I had a need for a savings account and had heard good things about the Newbury. I had done some research by checking out the Society’s website, and as the local branch is within walking distance for me, it was an easy decision to follow up my research with a personal visit. Isabel in the branch made me very welcome and explained an excellent option for a savings account. Opening the account was straighforward and simple. A few signatures and a simple ID check. I look forward to my future relationship with The Newbuty. Reviewed on: 16th December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

New Account

Easy and efficient process, helpful staff Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th December 2022

Already reviewed yesterday at Wokingham branch

Excellent professional and friendly service Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 16th December 2022

PROBLEM IN RECEIVING VALIDATION CODE BY POST

Excellent facility online to open an savings account. Then you have to wait for a validation code by post. THERE IS A POST STRIKE. WE HAVE HAD ONE POSTAL DELIVERY IN THE LAST THREE WEEKS. I WANT to deposit a five figure sum in this account from the sale of a flat. I want interest on my money and you want my investment. I suggest that during the postal strike you send out the validation codes by courier. If you want your customer to pay take it from the initial deposit if required. Remember you are an organisation trying to business and I am a customer wanting to do business with you. You need to sort this out. Reviewed on: 16th December 2022

Reply from Newbury Building Society Thank you for taking time to provide this feedback - we will definitely share your comments the with Customer Service team today and look into this issue. Thank you for raising this and we will be happy to update you if you would like to email us at marketing at newbury.co.uk. Response date: 16th December 2022

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