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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8711 reviews)

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4.88

Based on 8,711 reviews, last reviewed 29th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8711)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

New Savings Account

I have just opened a new savings account with Newbury and was very satisfied with the ease of the application process and with the service I received. Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 9th December 2022

New account

Polite and helpful did what I wanted Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2022

Insightful, helpful, knowledgabel ehlp much appreciated

The lasy at Wokingham branch was extremely helpful in offering good advisde and help on my recent visit. I cam in to add funds to my EMA account but asked about my other accounts and was quickly givenm facts to base a decision on where best to invest. Great service. Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Wokingham branch, who will be so pleased to hear them. Response date: 9th December 2022

Supportive and helpful

Everyone was very accommodating and supportive. Lovely team Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th December 2022

Helpful and informative

the whole process worked well and smoothly Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2022

Excellent service opening business account

Thank you for the excellent service opening my business account. Pleasant, friendly and efficient. Also flexible about arranging a phone appointment instead of an in-person one. Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 9th December 2022

Ace service by friendly, effective staff

Impressed by the staff tactfully pointing out alternative savings options since we opened current accounts and responding immediately to decision to open new account. Plus by the immediate understanding that we understood various financial terms. They responded to the customer they had there! Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th December 2022

Ace experience today opening an account in Winchester

Gentle suggestion that I consider opening an additional account was supported by outstanding service by Ana and her colleague Reviewed on: 7th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ana and the Winchester branch, who will be so pleased to hear them. Response date: 8th December 2022

Visited local branch to transfer from existing accounts to newly opened ones

I visited the Abingdon branch to get help with transferring amounts from my existing savings accounts to two new accounts set up online. The staff were really helpful and explained the best way to get the most out of two of the accounts, and the reason one of the new accounts required a further action before transfers could take place. Reviewed on: 6th December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 7th December 2022

Excellent customer service

I was very pleased how my welcome account and saving accounts were opened. Very efficient service. Reviewed on: 5th December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 6th December 2022

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