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Newbury Building Society: Savings reviews

4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Pleasant staff and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're so pleased to hear our staff were pleasant and very helpful. That’s exactly the service we aim to provide. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Local branch, friendly, knowledgeable and helpful staff. I like that I can come into a branch. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're delighted to hear you value the friendly, knowledgeable support at your local branch and that being able to visit in person makes a difference. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Excellent experience, everything explained well. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're so pleased to hear everything was explained clearly and that you had an excellent experience with us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very friendly staff and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're so pleased to hear our staff made a friendly and helpful impression — it’s what we strive for every day. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Branch access in Newbury is great. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're delighted to hear that you've had a great experience accessing our Newbury branch. We’re proud to offer a friendly, local service. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Extremely helpful and clear advice about products and savings accounts. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're so pleased to hear you received clear and helpful advice about our products and savings accounts. Supporting informed choices is important to us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Quick service when needing help. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're glad to hear you received quick support when you needed it — providing prompt, personal service is always our goal Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Provided a good review of account options. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're glad to hear you received a clear and helpful review of your account options — supporting informed decisions is important to us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
A good and helpful Society, they can answer any of my questions. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words. We're really pleased to hear you find us helpful and that we’ve been able to answer your questions. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Everyone who I spoke to was delightful and very helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback. We're so pleased to hear that everyone you spoke to was both delightful and helpful — it’s great to know our team made such a positive impression. Response date: 8th August 2025
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Newbury Building Society