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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8677 reviews)

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4.89

Based on 8,677 reviews, last reviewed 6th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

In branch service review

I always like to do my banking with a real person. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We’re really pleased to hear you enjoy doing your banking face-to-face — we know how important that personal connection can be, and our team is always here to help. Response date: 8th August 2025

In branch service review

Great customer service, good mixture of accounts. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for the great feedback. We're really glad you’re happy with the customer service and found a good mix of accounts to suit your needs. That’s exactly what we aim for. Response date: 8th August 2025

In branch service review

Great to speak face-to-face with someone. Very helpful staff. Reviewed on: 31st July 2025

Reply from Newbury Building Society It’s great to hear you enjoyed speaking with someone face-to-face. We’re glad our team were able to help — we know how valuable that personal touch can be. Response date: 8th August 2025

In branch service review

Always very friendly and helpful - all the staff at Wokingham. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback. It’s great to hear that all the staff at our Wokingham branch have been consistently friendly and helpful. Response date: 8th August 2025

In branch service review

The staff are always so helpful, professional and patient. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words. It’s lovely to hear that our team’s helpfulness, professionalism and patience have made a positive impression. Response date: 8th August 2025

In branch service review

Excellent, and the staff are very helpful and professional. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks so much for your feedback. We're really pleased to hear you had an excellent experience and that our staff came across as both helpful and professional. Response date: 8th August 2025

In branch service review

Old-fashioned but all the better for it. Face-to-face contact, lovely staff and online access. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your thoughtful feedback. We're glad you value our traditional approach. We believe face-to-face contact and friendly, knowledgeable staff make all the difference. It's great to hear that online access adds to the experience too. Response date: 8th August 2025

In branch service review

Always offer good advice about savings accounts. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for your feedback. We're really pleased to hear our advice on savings accounts has been helpful — it's great to know we're supporting you in making informed choices. Response date: 8th August 2025

In branch service review

Still easy to access balance with passbook. Never have to wait long to be seen. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We're glad to hear that accessing your balance with a passbook remains easy and that you’re seen promptly when visiting. Response date: 8th August 2025

In branch service review

Better online banking services needed. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for your feedback. We appreciate your thoughts on improving our online banking services and are always working to enhance the experience for our members. Response date: 8th August 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8677)

Really friendly, helpful staff and also easy to add funds by internet as well.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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