Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,669 reviews, last reviewed 13th Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly and helpful staff at the Thatcham office. Very friendly and helpful staff at the Thatcham office. Reviewed on: 13th February 2026
Peter T's avatar
Peter T

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8669)

Review of the Newbury Building Society, Savings:

Great customer service

5
Friendly informative staff, always very approachable. Efficient service with a relaxed atmosphere. Reviewed on: 4th January 2018

In branch service review

5
Helen was very helpful when I came in to close my late father's account. Reviewed on: 31st December 2025

In branch service review

5
We like that it is easy to come into branch where the staff are extremely helpful and knowledgeable. Reviewed on: 31st December 2025

In branch service review

5
I like that you still have people instead of having to go online. Can't be bothered to answer phone. Reviewed on: 31st December 2025

In branch service review

5
Always very helpful and understanding. Reviewed on: 31st December 2025

In branch service review

5
Good to be able to talk to a person. Reviewed on: 31st December 2025

In branch service review

5
Explained every step clearly so no need for improvement. Reviewed on: 31st December 2025

In branch service review

5
Professional, empathetic, organised, excellent service provided. Reviewed on: 31st December 2025

In branch service review

5
They explain so you can understand and are just lovely. Reviewed on: 31st December 2025

In branch service review

5
You have it perfect as far as I am concerned. Reviewed on: 31st December 2025

In branch service review

5
Local to where I live and accessible. Reviewed on: 31st December 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products