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Newbury Building Society: Savings reviews

4.89
Based on 8,648 reviews, last reviewed 19th Jan 2026
10% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Staff are always friendly and knowledgeable Staff are always friendly, knowledgeable and consistently go above and beyond. Reviewed on: 19th January 2026
Matt's avatar
Matt

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8648)

Review of the Newbury Building Society, Savings:

Customer Satisfaction

5
Knowledge of services provided, helpfulness and overall attitude is excellent. Would definitely use for other services if needed in the future. Reviewed on: 4th January 2018

In branch service review

5
The customer service part is excellent. Reviewed on: 31st December 2025

In branch service review

5
Need wifi for customers in branch please. Reviewed on: 31st December 2025

In branch service review

5
Excellent service and great staff. Reviewed on: 31st December 2025

In branch service review

5
Amazing service from Laura. Prompted by a phone call and then visit to the Society, we updated all our accounts. Reviewed on: 31st December 2025

In branch service review

5
Straightforward-ness 'keep it simple' motto. Reviewed on: 31st December 2025

In branch service review

5
I really like Newbury, everyone is wonderful. Great customer service. Reviewed on: 31st December 2025

In branch service review

5
Very helpful and nice to pop into a branch and speak to someone. Reviewed on: 31st December 2025

In branch service review

5
Nice to deal in person at the branch. Reviewed on: 31st December 2025

In branch service review

5
Such good service, why go anywhere else?. Reviewed on: 31st December 2025

In branch service review

5
Excellent customer service and can deal in branch. Reviewed on: 31st December 2025

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