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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8677 reviews)

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4.89

Based on 8,677 reviews, last reviewed 6th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

In branch service review

Ritu very helpful when I initially popped in to find out about savings accounts and now setting one up. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're so pleased to hear that Ritu was helpful when you first visited to learn about savings accounts, and that you're now setting one up. Thank you for your feedback. Response date: 8th August 2025

In branch service review

Friendly service. IT could be updated for more digital forms and processes though. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're glad you’ve found our service friendly and appreciate your thoughts on improving our digital processes. Thank you for your feedback. Response date: 8th August 2025

In branch service review

Always very friendly and helpful. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you! We're really glad to hear you find us friendly and helpful. Response date: 8th August 2025

In branch service review

Always, friendly, professional and helpful. Reviewed on: 31st July 2025

Reply from Newbury Building Society We really appreciate your feedback — it's great to know we're hitting the mark! Response date: 8th August 2025

In branch service review

Justine and Holly in Wokingham are incredible, so helpful, patient and understanding. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're so glad you had a great experience with us and especially with Justine and Holly! We'll be sure to pass along your compliments. Thanks for taking the time to share your feedback! Response date: 8th August 2025

In branch service review

Super helpful and very understanding. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear it. Response date: 8th August 2025

In branch service review

Being able to communicate with a human and being treated with respect and good old-fashioned service. Only interest rates could be better but that is not the be all and end all. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're really pleased to hear you value being able to speak with a real person and appreciate the respectful, old-fashioned service our team provides. Thank you for your thoughtful review. Response date: 8th August 2025

In branch service review

Bradley was great and advised me on other Newbury products I could use and were of interest so I'll be back to open these. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for highlighting Bradley! They’ll be thrilled to hear your feedback. We’re lucky to have them, and even luckier to have customers like you! Response date: 8th August 2025

In branch service review

Nothing needs to be made easier. Reviewed on: 31st July 2025

Reply from Newbury Building Society Lovely to hear! Thanks for taking the time to share your experience! Response date: 8th August 2025

In branch service review

My experience has always been excellent, so no changes needed. Reviewed on: 31st July 2025

Reply from Newbury Building Society Wonderful to hear! Your continued satisfaction means a lot to us. Response date: 8th August 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8677)

Really friendly, helpful staff and also easy to add funds by internet as well.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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