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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,537 reviews, last reviewed 20th Dec 2025
17% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All went well with account setup All went well with account setup Reviewed on: 20th December 2025
Robin S's avatar
Robin S

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8537)

Review of the Newbury Building Society, Savings:

Opening new Savings Accounts

5
My wife and I called in to the That branch to open new savings accounts. Although we did not have an appointment booked, we did not have to wait very long before meeting Gemma who dealt with our enquiries in a very efficient, professional & friendly way, presenting us with a Document folder containing all the necessary product information. The passbooks & covering letters arrived by 1st class post the next day. Reviewed on: 29th August 2019
Kevin Small's avatar
Kevin Small
Reply from Newbury Building Society Hi Kevin, thank you for taking the time to leave feedback for us. It's always lovely to hear when customers have had a positive experience with us. We will be sure to share your comments with Gemma. Response date: 29th August 2019
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Newbury Building Society

In branch service review

5
I love that I can talk to a real person in the UK. I like having a bank book - a physical record. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Excellent service, as always - helpful and friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I like how friendly the staff are, and how helpful they are!. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Always professional and courteous. Efficient employees. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so happy to hear you’re pleased with our service. Thank you for being a valued customer. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Couldn't have been more helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your wonderful review. We’re proud to support our members and your feedback inspires us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Met everything on the customer charter. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Excellent customer service and friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Thomas has served me on more than one occasion and is always so helpful, friendly and professional. Also the branch is always open which is rare these days. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for recognising Thomas' efforts. We’ll make sure your kind words are shared with them. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very easy to switch accounts. Friendly and helpful experience. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Very friendly staff and glad you have an in-person branch. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

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