Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
PB's avatar
PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
Newbury Building Society Logo
Newbury Building Society

a wonderful visit

4
It was a wonderful visit which I has recently, The staff explained and details of the saving account that I was interested. Unfortunately, I am living in London, I don't have time to visit the Didcot branch. Anyway, I shall visit the branch again when I visit Didcot branch. The new looks of the branch is amazing, bright, warm... Cheer Reviewed on: 3rd July 2025
Reply from Newbury Building Society Hi Oliver, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Didcot Team and we hope to see you again soon! Response date: 7th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

4
Colleagues are always friendly and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you very much! We’re so glad you enjoyed your experience with us. Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
We lobe the staff at Alton and no they didn't pay me. Better online access would help. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to hear that the Alton team made such a positive impression! We’ll be sure to pass this along to them—thank you! Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Ability to post deposits to you is it also possible to pay by bank transfer. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for your feedback! We’d love to hear more about how we can turn your experience from good to great. Feel free to reach out anytime! Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Plenty of time take to explain everything. Reviewed on: 30th June 2025
Reply from Newbury Building Society We're so happy to hear you had a great time with us. Thanks for sharing! Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
The staff are all able to explain things very clearly and are very helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks so much for your kind words! It’s always rewarding to hear that our efforts are making a difference. Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very helpful, lovely friendly and happy. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Come in for passbook update. Staff were polite and friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the great review! We’re so glad you enjoyed your experience and appreciate your support. Hope to see you again soon! Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
More choice of higher interest, accounts or bonds. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your honest review. We appreciate your feedback and are always looking for ways to improve. If there's anything specific we can do better next time, please let us know! Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Samantha in very helpful and great at explaining accounts. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the shoutout to Samantha! We're lucky to have them on our team, and we're so glad they made your experience memorable. Response date: 8th July 2025
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products