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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8725 reviews)

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4.88

Based on 8,725 reviews, last reviewed 13th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8725)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Making investments

We visited the Didcot Branch yesterday and spent some time with Hannah Tame. A very knowledgeable and helpful lady, who advised us very professionally, after which one of us opened a new ISA. and we jointly opened a savings account. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Ray, thank you for taking the time to leave feedback. We will be sure to share your comments with Hannah, and welcome to the Newbury. Response date: 2nd September 2019

Opening New Savings Account

Very clear and easy to open account online. Visited Branch to pay initial deposit, found the staff very friendly and helpful. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Lin, thank you for taking the time to leave feedback. Always good to hear the process has been straightforward. Response date: 2nd September 2019

Very easy to apply, no hassle

Very easy to apply, straightforward and received a quick reply from the myaccounts team. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi, thank you for taking the time to leave us feedback, it's much appreciated. Response date: 2nd September 2019

Easy

Was very simple and user intuitive to open my savings account - all done online, securely, with confirmations sent to me by email and post as requested. Reviewed on: 30th August 2019

Reply from Newbury Building Society Tom, thank you for taking the time to leave feedback. Always great to hear that the service has been hassle free! Response date: 30th August 2019

It took longer than i thought it would

I went into branch to open 2 new accounts. Due to the only member if staff who could do this was busy it took nearly 1 hour. Part of this was due to the fraud section of my bank blocking the tranaction. Your member of staff dealt with this Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Matthew, thank you for taking the time to leave us feedback, we will share this with the teams, apologies for any delays, we try to ensure account opening is a smooth, speedy process so we will look into this for you. Response date: 30th August 2019

Opening a joint savings account

Very thorough and extremely proficient Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Angela, thank you for taking the time to leave feedback. It's much appreciated. Response date: 30th August 2019

Very simple and thorough

I visited the Didcot branch to open two accounts. Tina behind the counter was in training but she was excellent. No complaints in the process Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Nick, thank you for taking the time to provide feedback, it's much appreciated. We will share your comments with Tina, she will be very pleased. Thanks again. Response date: 30th August 2019

Opening new Savings Accounts

My wife and I called in to the That branch to open new savings accounts. Although we did not have an appointment booked, we did not have to wait very long before meeting Gemma who dealt with our enquiries in a very efficient, professional & friendly way, presenting us with a Document folder containing all the necessary product information. The passbooks & covering letters arrived by 1st class post the next day. Reviewed on: 29th August 2019

Reply from Newbury Building Society Hi Kevin, thank you for taking the time to leave feedback for us. It's always lovely to hear when customers have had a positive experience with us. We will be sure to share your comments with Gemma. Response date: 29th August 2019

friendly, honest and professional and very good shared ownership mortgage offer

friendly, honest and professional and very good shared ownership mortgage offer Reviewed on: 27th August 2019

Reply from Newbury Building Society Hi James, thank you for taking the time to leave feedback for us, and congratulations on your new mortgage! Response date: 27th August 2019

Great Building Society

This is the 2nd savings account I have opened with the Newbury, and as always I was greeted with a smile and friendly welcome. The whole process was efficient, simple and straightforward, the society makes its members feel valued and I wish I’d discovered the Newbury Building Society years ago. Well done Newbury, I’m truly impressed!! Reviewed on: 26th August 2019

Reply from Newbury Building Society Hi Winnellie, thank you for taking the time to leave us feedback. It's much appreciated and we are glad you have discovered us now! Response date: 27th August 2019

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